Propel Pharmacy is your partner in your health care. We strive to provide you with excellent care and service. Click on the link below to read valuable information in a comprehensive Welcome Packet that includes information on how to:
- Place a prescription order
- Obtain a refill
- Access medications in case of an emergency or disaster
- Check on a prescription status
- Find information on prescription substitutions
- Transfer a prescription to another pharmacy
- Obtain medications not available at the pharmacy
- Handle medication recalls
- Dispose of medications
- Handle adverse reactions
- Report concerns or errors
We're Here
For You
Welcome Packet
Medication & Refills
Your Nurx subscription will provide you with medication for up to one year. The delivery cycle of your medication may depend on the brand prescribed, your out-of-pocket cost or quantity limits of insurance plans. Your deliveries are timed to provide a continuous supply of medication. Adjustments to your delivery schedules can be requested through your Nurx account.
How Did We Do?
If you are a Propel patient, please take a moment to fill out our customer satisfaction survey. Your feedback helps us continuously improve our services.
Your Rights & Responsibilities
As an ACHC accredited mail order pharmacy, we provide patients with a formal way to address a situation that is not resolved through normal customer service channels. Our customer care agents will make every effort to understand problems and provide correction when appropriate.
